As of October 2019 Sanders Diamond Jewelers has a new Refund Policy.
Policy as followed:
We will accept items for a full refund with in 14 Days from the date of purchase. All refunds require original receipt, documentation and packaging. The refund will be made by the way it was paid for. Cash or check refunds will be made by company check within 7 days to the original purchaser. All items must be in new unworn condition and have not been altered or sized to fit.
We will accept the above after the 14 day period for an in store merchandise credit with in 30 Days of purchase. Store merchandise credit must be used with in 6 months of issue.
Available with all purchases!
Online Refund Policies
We will accept items for a full refund with in 14 Days from the date of purchase. All refunds require original receipt, documentation and packaging. The refund will be made by the way it was paid for. Must call for a return authorization and purchaser is responsible for cost of return shipping. All items must be in original packaging and condition.
All purchases will be shipped within 24 hours of online purchase, as long as the item(s) are in stock. If item is not in stock we ask to have 7-10 business days. If item(s) will take longer than 7-10 business days we will reach out to you. Free in store pick up and gift wrap is available. All orders over $200 will ship for free by USPS with tracking.Express shipping is available at additional charge and will be calculate in your shopping chart.
Pandora items will follow Pandora's policies.
Custom Orders/ Trunk Show policies
Items custom made to order, special orders, trunk show and clearance items will not be accepted for refund or exchange and are final sales.